But what opens my eyes most is a company believing in giving you more, being nice, focusing on service. I didn’t want to fly into Newark, hell, when I booked I didn’t even know I was going into Newark, but I’d take Porter every time in the future. Not only because it’s close to downtown Toronto, but because they make me feel like a human being, like I deserve respect, like we’re all in it together.
I have been missing Lefsetz’s blog the last month or so. Didn’t realize that he was here and wrote about Toronto.
This is a big thumbs up for Porter.