Dell, it’s like pulling teeth.

Because Dell outsources its support to locations around the globe, in Eakin’s experience, it is better to pretend to be Spanish-speaking customer than it is to be an English-speaking customer. “I always press 2 for Spanish when I call the Dell support line. The Spanish-language support staff is bilingual and often speaks better English than the standard English-speaking support staff.”

Quote from Laptop Magazine.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s